Returns & Exchanges

At NPS Solovaira, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Our streamlined process ensures that if a piece doesn't fit your style or size, you can exchange it or receive a refund with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Ship the Package

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.